Welcome to NetChatHelp

NetChatHelp is our private Messenger and Support platform. It brings team communication and specialized support tools together in one organized place.

It is currently in BETA. Please begin using it, exploring the available tools, and becoming familiar with how everything works.

Traditional messaging apps do not provide all the specialized tools, organization, and support features our team needs. Important information can become difficult to find, and getting the complete message across can fall short.

We are building a Messenger for us—not for the whole world.

As NetChatHelp develops, it will eventually replace WhatsApp across our support modules.

1. Sign in to NetChatHelp.
2. Open My App.
3. Open the group link provided to you or scan its QR code.
4. Review the group information.
5. Confirm that you want to join.
6. The group will then appear in your Messenger.

NetChatHelp will be installed on company laptops. Each managed laptop will eventually be configured with its assigned local Laptop ID account.

Native Android and Apple applications are not available yet and are planned for 2027.

For now, the NetChatHelp web app works on modern browsers, including:

• Google Chrome
• Microsoft Edge
• Safari
• iPhone
• iPad
• Desktop and laptop computers

You can install the website from a supported browser so it opens and feels similar to a regular application—this is an installable web app, not yet a native Android or Apple app.

• Open Messenger.
• Join your assigned groups.
• Explore My App.
• Become familiar with the support tools.
• Report BETA problems to the team.